FAQS

www.alicebeachhuts.co.uk
Click ‘Beach Hut Hire’ from the main menu, select the beach hut you would like to hire. Click the dates you would like on the calendar and click Book Now. This leads you onto your shopping basket. If you have a discount code or gift voucher code they can be entered in here. (All Caps) Update your basket or click checkout if you have no codes.  You will need to register an account with us to continue your booking. This will take you to the checkout for a secure online payment where you can pay with G pay, credit card, debit card or Paypal. A booking confirmation will be sent to your email.

Are you on Social Media? 
FACEBOOK Click Here
INSTAGRAM Click Here

#alicebeachhuts

Where are your huts?

The addresses of the huts are:

Two Little Ducks, Hut 22A 
Florence, Hut 35A 
Lilibet Hut, 38A
Alice, Hut 40A 
Summer, Hut 41A 
Sandy Feet 88A
Wiggles, 109A 
Bluebell, Hut 165A
Bonnie  Hut 176A


Southcliff Promenade, Walton on the Naze, Essex CO14 8EJ

From the Pier end, with the pier on your left, walk past The Beach Hut Kiosk along the prom, past the brightly coloured huts that all look the same, round the bend, before and past ‘May’s Boardwalk Café’ and the huts are just along from there

What happens when you book a beach hut with us?

If you've booked a week or more in advance you will receive a booking email confirmation straight away and then another email a week before your booking with all the info you need.

If you book 1-7days before you will receive 1 email straight away with all the Info you need. Please read down to end of your booking confirmation.

How do I gain access to the hut?

Access to the hut is via a key safe on the side of the hut. You will receive an email with the keysafe code 1 week before your booking. Please check junk/spam mail.

Which Huts have perspex windows?

Wiggles, Summer, Florenc & Bluebell.
 
How many people are allowed in and out of the huts?
 
A maximum of 8 people per hut. Alice Beach huts have the rights to ask you to leave if we find an excess of guests.
 
What months are you open?

High Season: May* June, July, Aug, Sept* 
Low Season: Mar*, Apr, May, Sept* Oct

How do I pay?
 
We accept payments via debit card, credit card.
Payments are required in full at the time of booking 
 
What are your Check in and check out times?

High Season: 8am-6pm
Low Season: 9am-5pm

Can we stay in the huts overnight?

Unfortunately you cannot stay overnight. 
 
Are your huts on the beach/front row?

We have a selection of beach huts from front row to third row.
 
Where is the closest train station?

Walton on the Naze train station
 
Where can I park?

Church Road car park, CO14 8DE.
Station car park, CO14 8DH
Millennium Square car park, CO14 8AF
Free Parking along Frinton Promenade
There is also parking along the residential streets nearby.
 
Where are the nearest shops and restaurants?

Walton on The Naze has so many places to eat and drink

Mays Boardwalk Café (seasonal), The beach Hut Kiosk, The Pier
The Beach House, Tollgate Fisheries (takeaway) Yates
The High Street Café, The Potato Shack, Whites pie and Mash
The Walton Tavern, The Queens Head, The Victory
The Co Op, Tesco Express, Premier Shop
M&S and Aldi - Arthur Ransome Way CO14 8FA

 What do you supply in the hut?  
Sometimes things do go missing but we try our hardest to keep the list above upto date.

Please bring a tea towel for your washing up!
 
How accessible are the huts?

Unfortunately the huts are not accessible for wheelchairs to physically enter into the huts but the promenade is wheelchair friendly and there is a ramp that leads down to the sand.
 
Can I bring my dog?

Dogs are more than welcome, SouthCliff beach is dog-friendly all year round. Please remember to clean up your dog’s mess. A spare bowl and poop bags are provided. Please do not leave dogs unattended in/out of the hut.

Do you have Gas or Electricity?

None of the huts have electricity but are fully equipped with a one ring gas stove and gas bottle. A spare portable gas stove can be found behind the main gas supply with spare gas cans. Please remember not to leave the stove unattended when on and to turn the gas off when you depart.

How do I use the gas stove?

Instructions for both main gas stove and portable stove are provided in the info pack in hut.

Please watch this short video on how to change the spare gas canister as if it is not done correctly, it can cause a fire. (this is shown at 40 seconds on the video clip)
Click Here

Do not use the gas stove when the Perspex window and / or door are closed as there will not be enough ventilation which could cause a build-up of carbon monoxide in the hut.

Can we bring a BBQ?

BBQ’s are not permitted in or around the beach huts. This includes the Promenade.

Is there running water?

The taps can be found at the end of each beach hut row.
The taps are turned off from Oct and turned back on from Apr
 
Are their toilet facilities?

Public toilets can be found opposite the pier.

Are their disabled toilets nearby?

Disabled toilets can be found opposite the pier. You will need a radar key to access them.

Changing places also have facilities on the promenade for more info 
Click here


Are there beach toys?

We provide some beach toys in all huts but advise you bring or buy your own. 

Should I tidy up before I leave?

The Hut should be left in a clean and tidy condition and swept out prior to departure. Cleaning equipment and products are provided for that purpose.

What happens if I lock myself out/lose the key/Break the Keysafe?

If you lock yourself out or lose the set of keys, please contact us on 07552195367 or via fb. This will be at your expense and costs incurred by any damage to the door or lock and replacement keys will also be your responsibility to pay for. 

Where can I find Tide Times?
 
You can check in advance at


Where can I stay overnight locally?


www.airbnb.co.uk 

Check out
Check out time is 6pm in high season and 5pm in low season.
Although the huts are checked each day after 6pm, please do leave the hut as you found it and be vacated by 6pm. Please ensure that the beach hut key is placed back into the key safe box and the code scrambled.

The Pier
 
The Pier is the third longest in England with rides, ten pin bowling & arcades.
 http://www.waltonpier.co.uk/
 
Beach safety

Please click to go to RNLI Beach Safety
Terms and Conditions
This agreement is between us (“Alice Beach Huts”) and you “(the Hirer”)
 
1. Definitions
“The Hut” means Huts ALL HUTS LISTED
“Date of Booking” means the date for which you have booked the Hut. 
“Daily rate” means the rate payable for each day of hire of the Hut 
 “Hirer” means you.
“Alice Beach Huts” means us.
 
2. Charges 
2.1. Payment of the daily rate is required in full at the time of booking which is non-refundable subject to the exclusion below;
2.2. In the event that the Hut is unavailable for let due to damage sustained to the Hut which would make it unsuitable to let, such damage having been sustained due to severe weather conditions causing the Hut to be found unsafe and / or not watertight, we will at our discretion endeavour to offer an alternative hut or date subject to availability, failing which we shall apply a full refund.
2.3. The booking is not transferable or refundable including in the event of bad weather save for the exception at Clause 2.2 herein.
2.3. The key code for the keys of the Hut shall be released no more than 5 days and no less than 2 days before the booking upon full payment having been made at the Daily Rate to the Account for the Date of Booking.
 
3. Duration of Hire and Capacity
3.1 The Hut is available from 10am to 5pm (low season / 6pm (mid/high season) each date of Booking.  If you are booking consecutive days then you may stay until 10pm each day apart from the last day when you must leave at 5/6pm.
3.2 The keys are available from the key safe on the back or side of the Hut.   
3.3 Keep noise to a minimum and respectfully be aware of occupants of other beach huts.  Music is permitted but confined to the Hut and kept to a minimum in order not to cause nuisance.
3.4 The maximum capacity permitted per hut including adults, children and pets is 8.
3.5 There must be a responsible adult over the age of 18 present at all times that the hut is in use.
 
4.   General 
4.1 The directions and instructions for the safe use of the portable gas stove are set out in the video clip on the Booking Information Form provided at the time of booking and attached.  The instructions require watching and are to be followed.  The stove should be correctly turned off after use. We will not be responsible or held liable for any misuse of the gas stove.  Do not use your own pans on the stove as they could be a fire hazard.
4.2 For safety reasons smoking is not permitted in the Hut at any time.
4.3 Barbeques are not permitted.
///
4.5. All litter is to be removed and disposed of responsibly on your departure on the booking date.
4.6. The Hut should be left in a clean and tidy condition and swept out prior to departure and cleaning equipment and products are provided for that purpose.
4.7. The Hirer is responsible for all of his/her personal property and that of his/her guests.  We do not accept responsibility or liability for any loss, theft, or damage to personal belongings howsoever caused.
4.8. All damage and breakages are to be reported to us.  The cost of damage and for repairs or replacements caused by you, and / or your guests shall be charged to you as the Hirer and upon us producing to you an invoice for the same.
 
5. Departure on Date of Booking
5.1 The Hut must be vacated by 5pm(low season)/6pm (mid/high season) on the Date of Booking.
5.2 The Hut must be securely locked and bolted and the keys replaced in the key safe and the numbers scrambled and the shutter to the safe closed.
5.2.1 Loss of keys will result in a charge to you for the cost of a new set of keys and the cost of a locksmith on notice to you and thereafter production of an invoice to you payable by you within 14 days of that invoice date.
 
6. Your personal Information
6.1 Our Privacy Policy can be viewed on our website and sets out how we, Daisy Beach Huts, collect, store and use information about you when you use or interact with our website, https://www.alicebeachhhuts.co.uk/  (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 25 May 2018.
 
7. Jurisdiction and Governing Laws.
The governing laws of England apply to this Agreement. The Hirer irrevocably agrees that in the event of a dispute the jurisdiction for that purpose shall be England.
 
The Hirer agrees to the Terms and Conditions as set out herein. 
Cancellation Policy

We do not offer refunds for poor weather. 
We require at least two weeks’ notice for cancellation. If cancelled more than 14 days before your booking £20 will be deducted and the balance will be refunded from the original fee. If you cancel less than 14 days before your booking the full value of your booking is non-refundable. We are not able to transfer your booking to another date.
Top